• Thanks to the expert and timely guidance we received from the knowledgeable staff at Miles Technologies, we are able to assure our customers that our computing environment will satisfy their Information Security requirements in conjunction with HIPAA.
    Roger Tausig
    Imaging Solutions, Inc.
  • Miles Technologies did more than set us up at our new location. They provided valuable insight to advance our organization.
    Kevin Zepp
    Liberty Healthcare - New Jersey
  • Every time we have an issue, Miles Technologies perseveres in order to get us restored and running in excellent working order. The staff is consistently helpful, attentive, and concerned about our information technology issues. Thank you, Miles Technologies, for taking us to a higher level in tech
    Sandi Stump
    Stump Insurance Agency
  • Miles Technologies was the only computer company that provided the right balance of size, capabilities and friendly pricing. We could not have done this without them.
    David Calabrese
    The Market Match - Philadelphia
  • It was such a fun and pleasant experience working with their staff. We are gaining more and more leads from our website every week. Thank you Miles Technologies!
    Pam Holden
    KM Lists - New Jersey
  • We are very happy with Miles Technologies’ service, professionalism and fast response time. I am very glad we made the decision to switch to Miles. With Miles I am confident that I am being taken care of at all times. Thank you
    Maria Kernasovic
    Eagle Imports, Inc.
  • Miles Technologies has been great. They are the only computer company to fully integrate our systems with our warehouse and our partners. Nobody else could do it but Miles did. They've been a huge help to us.
    Dan Werremeyer, President
    Etonic Athletic
  • Miles Technologies has consistently been a valuable resource of innovative solutions for our constantly changing office challenges. They have professional, experienced staff who understand customer service, and they have come through for us time and time again.
    Rob Sule
    Lipinski Landscape Irrigation, Inc
  • The people at Miles Technologies are all very reliable, very courteous, very dependable, and very customer service driven. They are all team players, too. If there is a problem, Miles will use every resource available and won't rest until the problem is solved.
    Lori Gardner
    Kramer Beverage Company - New Jersey
  • Miles Technologies is a rarity in the IT vendor business in that they always do what they say they're going to do -every time. And you can't put a price on that. We'll use them again and again.
    Janice Orr
    Gable, Peritz, Mishkin & Company, LLP
  • In 2006 we began consulting with Miles Technologies to develop a unique, web-based service for large law firms and corporate legal department clients across the nation. From the start they have been nothing but professional, creative and very accommodating. Their expertise, input and experience has
    John Rowley, President
    i-RFP, Inc.
    



Miles Technologies' Service Promise

Miles Technologies' Customer Service Promise

At Miles Technologies, we pride ourselves on being ultra responsive.  That’s why our slogan is:
"You Request. We Respond. It Gets Done!"

Each and every staff member at Miles Technologies lives by this Service Promise on a daily basis:

I promise...

  • To get back to customers and fellow staff members the very same day they contact me, preferably via phone. 
  • To set the customers' and fellow staff members' expectations as to when the request will be addressed.
  • That if I cannot meet the expectations that I set with them, that I will contact them immediately, preferably via phone, and set new expectations that I believe I can meet.
  • To contact customers and fellow staff members, preferably via phone, to inform them that I am working on their request and to provide timely updates.
  • To contact customers and fellow staff members, preferably via phone, when I am finished working on their request to explain to them what has been done and to inform them if any follow up work is required, and to schedule that work if necessary.


    Miles Technologies - A Cisco Partner      Miles Technologies- A Google AdWords Qualified Company Miles Technologies - A Microsoft Small Business SpecialistMiles Technologies - Certified Search Engine Marketer

    Miles Technologies- An Oracle Partner     Miles Technologies - A Microsoft Gold Certified Partner    Miles Technologies - A Citrix Partner Solution Advisor